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About Upgrade
About Upgrade

About Upgrade

What credit products are available through Upgrade?
What is Upgrade?
How can I contact Upgrade?
What is Universal Credit?
Who is PenFed?
Who is Blue Ridge Bank?
Who Is Cross River Bank?
Does Upgrade have a mobile app?
Where can I locate Upgrade’s Terms of Use?
Where can I locate Upgrade’s Privacy Policy?
Who is WebBank?
Is Upgrade a bank?
Where are your offices located?
Does Upgrade offer benefits for Veterans?
I'm interested in working for Upgrade, are there any available positions?
Does Upgrade offer discounts for Active Duty Military servicemembers?
What are your business hours?
Who do I contact if I'm experiencing technical difficulties with your website?

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Contact@upgrade.com275 Battery Street, 23rd Floor, San Francisco, CA 94111, USACopyright 2017 Upgrade, Inc. All rights reserved.
Personal Loans and Auto Refinance Loans are made by Upgrade's bank partners. Home Improvement Loans are made by Cross River Bank, Member FDIC, Equal Housing Lender.
Personal Credit Lines are made by Cross River Bank, Member FDIC. The Upgrade Card associated with a Personal Credit Line is issued by Sutton Bank, Member FDIC, or Cross River Bank, Member FDIC, pursuant to licenses from Visa U.S.A. Inc. Bitcoin services and accounts are provided by NYDIG. NYDIG is licensed to engage in Virtual Currency Business Activity by the New York State Department of Financial Services. See NYDIG Terms.
Upgrade, Inc. (NMLS #1548935) holds the following state licenses and does business under the following DBAs.
Checking and savings accounts are provided by Cross River Bank, Member FDIC. Upgrade VISA® Debit Cards are issued by Cross River Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.
Upgrade is afinancial technology company, not a bank