- Your account must be current
- Your new due date must be no more than (15) calendars before or after your original payment date
- Your due date change request must be initiated at least (3) business day before your next upcoming due date; otherwise the change won’t take effect until the next month
If you’re eligible, simply access your Upgrade Dashboard to update your due date! If you’re experiencing difficulties or would prefer to change your due date over the phone, contact us by dialing our toll-free line at (844) 899-9931, Monday-Friday, 5am-6pm, and Saturday-Sunday 6am-5pm Pacific Time.
If you have an Upgrade Card, your payment due date cannot be changed or modified at this time.
*Your account must be in good standing. Changing your due date can affect the interest you pay at the end of your contract because finance charges accrue daily. While changing your due date doesn't change your monthly payment amount, moving it to a later date may result in you having to pay an additional amount once your contract matures. This additional amount covers any interest accrued because of the change.