Upgrade’s Verifications department may communicate with you by email or phone. A specialist may need to contact you for verification purposes. We suggest that you check your Upgrade Account and emails daily for updates.
Articles in this section
- Where can I check the status of my application?
- What card details do I need to provide?
- Is my credit card information secure?
- Which cards can I pay off using direct pay?
- Can I change my instructions?
- When will my card payments be processed?
- Can I use my entire loan to pay off my credit cards?
- How does direct pay work?
- What types of documents may be requested from me?
- How does the Verifications department communicate with me?