If you find an inaccuracy in your credit report you should contact the credit bureau that you got your report from and request a correction. Visit Transunion, Equifax and Experian’s websites to get specific directions and details on how to file disputes with each bureau online, by phone or by mail.
- Step 1: Tell the person, company, or organization that provided the incorrect information about you to a credit reporting company that you dispute an item in your credit report.
- Step 2: Tell the credit reporting company, what information you think is inaccurate. Have the proper documents that support your position handy.
- Step 3: You should check your credit report from the other bureaus to see if they also had the same error so you can file a dispute with them too.
If you think that Upgrade made an error that now appears on your credit report, contact us at [email protected]. To speak with an Upgrade Support representative, you may call our toll-free line at (855) 997-3100 Monday-Friday, 6am-6pm, Pacific Time.