Who do I contact if I'm experiencing technical difficulties with your website? Please contact our Customer Support team by emailing us at firstname.lastname@example.org, or by calling us toll-free at (855) 997-3100 Monday-Friday, 6am-6pm, Pacific Time. Was this article helpful? 0 out of 0 found this helpful Return to top Related articles What loan products are available through Upgrade? Where can I locate my loan number? What is Upgrade's phone number? What are your business hours? Is it safe to set up ACH payments or link my bank account with Upgrade?